About the jobAt BetterUp, we give people the coaching, support, and push they need to reach peak performance and unlock their limitless potential, in all they do, personally and professionally. We work with world-class experts and Coaches, pioneer innovative technology, and foster human touch at scale to fuel the BetterUp experience, and make growth and development achievable for all. We believe that practicing strong mental fitness is a never-ending practice of maintaining and building the strengths that precede health, happiness, and success.
And we’re looking to build out a diverse and ambitious team of go-getters to join us as we grow. Exciting opportunities lie ahead, as well as work that makes a real difference — not only in the lives of others, but for your own personal and professional growth, too. Join us as we continue to bring BetterUp to more people everywhere, and create impactful change for our members and for you.
Come build the future of data at BetterUp! We are looking for an experienced Senior Operations Analyst to join our team. At BetterUp we believe that data is critical to our success. If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and enjoy driving the business forward with data, then this is the role for you.
What you’ll do:
Own the development, tracking, and reporting of complex Supply / Demand models to help optimize our global network of professional coaches.
Work closely with Operations leadership to determine coach onboarding requirements.
Conduct analytics deep dives in specific areas of the business to uncover actionable “nuggets” the business teams can execute against.
Build, test, and operationalize new datasets to keep up with the needs of the business as we continue to grow in scale and complexity.
Evangelize data through educating non-technical users on how to self serve, help them understand what the data is and isn’t saying and work with them to help them bring your insights into action.
Play an integral role of helping scale the Analytics function at BetterUp.
If you have some or all of the following, please apply:
3+ years of experience in complex financial or operations modeling
Experience programming with SQL, LookML, and Python / R
Strong Communication Skills - ability to translate complex findings into simple and explainable recommendations
Creative Problem Solving - not afraid to question the “right” way to do things
Builder Mentality - prefers to create something new rather than maintain something that was previously built
Curiosity Mindset - Genuinely interested in and excited in uncovering the strong stories that can be told through data
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental and vision insurance
Flexible paid time off
All federal/statutory holidays observed
4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution
We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.
The base salary range for this role is $121,600 – $206.500.
If you live in New York, the base salary range for this role is:
$137,650 – $206,500 : New York City
$129,550 – $194,350 : Nassau, Newburgh
$121,600 – $182,450 : Albany, Buffalo, Rochester, Syracuse
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